KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.


Financial Reports _FNFC

Our Significant Filings

We report our financial results publicly on a quarterly basis following approval by our Board of Directors. This section contains our unaudited quarterly financial statements and our audited annual financial statements and Management’s Discussion and Analysis of financial condition and results of operations.

Other significant filings may also be found here including our Annual Information Form, and annual shareholders’ meeting materials. For all of our filings, please visit