KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage or fill out our online mortgage payment deferral request form.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

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Team Drexler

Emphasizing solutions. Building trust. Empowering contributions.

We consider our business an advisor business. We put ourselves in the shoes of our stakeholders – clients, investors, CMHC – and always focus on what’s best for them. Relationships are everything, and we pride ourselves on maintaining the highest levels of honesty and integrity in both our personal and professional dealings. As real estate owners and members of real estate families ourselves, we truly understand the power of partnership, trustworthiness and dependability. Individual and team development remains an ongoing core priority for us, so we can continuously reinforce and strengthen our values: empowerment, a solutioning mindset, independent thinking, collaborative spirit and learning by doing. Our clients benefit from four sharp minds contributing their expertise, perspective, energy and creativity to getting deals done right. We only take on mandates when we are confident that we can deliver, and as a result, we are known as credible executors, growth facilitators and trusted advisors.


Andrew Drexler
Andrew Drexler Assistant Vice President, Commercial Financing 416.593.3037
Abby McQuire
Abby McQuire Director, Commercial Financing 416-593-3020
Alessia Di Geso
Alessia Di Geso Business Development Manager, Commercial Financing 416-597-7745
Daniel  Kowalczyk
Daniel Kowalczyk Senior Analyst, Commercial Financing 416.597.5982