KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage or fill out our online mortgage payment deferral request form.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

< Back to all teams

Team Foote

Diversified expertise. Shared experience. Likeminded executors.

Jim Foote’s and Brian Hammond’s careers in the industry have intersected more than once, to great success. And they’ve reunited again at First National. Jim and Brian combine insight and analysis to effectively identify how to meet a client’s individual needs. With their natural banter, they are able to share ideas until they uncover the right answer with the right timing.  

Jim and Brian also have a similar philosophy on getting deals done, which includes investing time with clients, understanding their businesses and simplifying the complex. With a targeted focus in Southwestern Ontario, Jim and Brian support borrowers with financing solutions including CMHC term, bridge and construction. They commit to seeing projects through to completion and take pride in knowing how their collaborations with clients are changing the skylines and cityscapes throughout all of Ontario.



Jim  Foote
Jim Foote Assistant Vice President, Commercial Financing 519.630.1394
Brian Hammond
Brian Hammond Senior Manager, Commercial Financing 416.597.5972