KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers
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Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at commercial.payments@firstnational.ca.

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

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Learning and development

First National employees want to maximize their potential, realize their career goals and make a real impact on the business.

learning network

First National employees want to maximize their potential, realize their career goals and make a real impact on the business. That’s why we provide continuous learning through coaching and feedback, on-going job specific training and professional development programs. Our various resources and methods include:

 
  • Our First National online Learning Network, an online learning management system that helps employees to build in-demand skills and capabilities to support their career development
  • Professional networking sessions
  • Speaker series sessions
  • Job shadowing sessions

The First National Learning Network is an online learning management system that helps employees to build in-demand skills and capabilities to support their career development.


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