KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage or fill out our online mortgage payment deferral request form.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

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Team Lasanté

Proficient. Passionate. Creative.

Samuel has recently joined the First National team, bringing 20 years of commercial real estate financing expertise, including positions with two Canadian chartered banks and a private lender. Throughout his two decades in the industry, he has built a strong network of real estate investors and developers and was involved in the origination of more than $4 billion in financing across all asset classes.

From the start of his career, Samuel was passionate about helping people. He began working in banking while at university. Eventually he transitioned into commercial, motivated by the opportunity to help developers and investors reach their goals. As he evolved his career, Samuel earned a reputation for finding creative solutions while investing deeply in the client experience. Project dynamics, client enthusiasm, applying precedents and thinking with clients continue to fuel his passion for real estate.

Having experienced both the banks and private lending, Samuel considers First National as an opportunity to combine the discipline, stability and resources of the banking world with the efficiencies, creativity, client depth and value creation typically associated with private lending. That fusing of creativity and discipline excites him as he takes on this new challenge.

Working at First National, Samuel feels confident that the company’s focused view of real estate will benefit his network significantly. He is looking forward to having the freedom to exercise his approach to loan structuring – starting first and foremost with the client need and developing solutions to fulfill it. For Samuel, having dedicated people and a team of experts to rely on for execution will allow him more time with clients, uncovering and delivering on their goals.


Samuel Lasanté
Samuel Lasanté Director, Commercial Financing 514.499.8925
Gilad Ben-Dor
Gilad Ben-Dor Senior Analyst, Commercial Financing 514.499.7953